For face-to-face classes, students come to our training centres to attend the classes. We have timetables for different units. Each student must attend all the classes and complete all the unit assignments (in a written workbook) before he or she can receive the certificate.

There are some major benefits for face-to-face classes:

• We run classes Monday to Friday days and nights – students are able to finish their unit assignments within 1 month if they attend all classes every day.
• Ideal for those students who are free to attend class in day time.
• Students are able to have face-to-face interactions with the trainers in a live class.
• Students can make appointments with trainers for assisting with problems in assignments or work placements.

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For online classes, students will be given a username and password for access to our Online Learning Environment. In the Online Learning Environment, students can go through all the unit’s learning materials themselves, and submit their assignments within the system.

There are also some major benefits for online classes:

• Students can start their certificate learning and assignments at anytime and anywhere. The only requirement is to have a functioning computer with internet access.
• Ideal for students who are busy at day time, unable to attend class or studying on a part-time basis.
• Students can get assistance from the trainers about the assignments or work placements by raising questions via our Online Learning Environment, or sending emails to our trainers.
• Students can contact us at any time in office hours by email or phone regarding any technical problems in using the Online Learning Environment.
• We are having FREE orientation sessions for all Online Students every month. The session is held in our main office in Glen Waverley, Melbourne.
• There are plenty of videos, tutorials and guidelines to enable students to work through our Online Learning Environment. You can catch up with the system very easily even if you don’t have much computer knowledge.
• Job Training Institute is now introducing the new Free Online Live Class. Students can join the Live Class which is very similar to a face-to-face teaching class.

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You can start your Certificate Course at anytime.

For face-to-face classes, since we are running classes Monday to Friday, students can join the class once they have successfully applied for the course. Students do not need to follow any particular order in finishing the units; as long as all the units that are required in the certificate course are completed, together with a required number of hours in a work placement, he or she can get the certificate on completion.

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For online classes, as students can access all the unit learning materials and assignments once they have been given the access to our Online Learning Environment, they can start the course at anytime they want. It is very flexible!

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Since our certificate courses are so flexible in time for students to complete, there are no exact days in which the courses must be finished. However, if students are doing the course on a daily basis, they are able to get a certificate within 6 weeks!

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For Certificate III Aged Care and Certificate III Home and Community Care, students have to finish ten Core units and four Electives.

For Certificate IV Disability Services, students have to finish ten Core units and four Electives.

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Yes! If you have studied some similar units before, you are able to receive exemptions. Please contact us on (03) 9562 5502 for this, and email or fax us the relevant qualification documents.

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Yes! If you are currently working in the Aged Care / Disability sector, or you have been working in these for some years, you may apply for the Recognition of Prior Learning. Please contact us on (03) 9562 5502 and email or fax us the relevant qualification documents.

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For CHC30208 Certificate III in Aged Care, you must complete 150 hours for work placements.For CHC40302 Certificate IV in Disability Services, you must complete 200 hours work placements before you can receive your certificate.

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You may able to get an exemption or lesser hours for work placement. Please contact us on (03) 9562 5502 and tell us which aged care facilities or nursing homes you are currently working in, and your duties and position(s) of work.

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Unlike some institutes, Job Training Institute is helping students in getting their work placement. Once students have settled their payments in full, and completed most of the units, our Work Placement Coordinator will arrange a work placement for students in aged care facilities or nursing homes according to the home address of the student. Up till now, we are 100% successful in finding work placements for all our students.

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After students have finished all the assessment required in the course, they can apply to receive the certificate. Once we have checked that the whole course is completed, we will issue the certificate. Students can either get their certificates by post, or come to our Glen Waverley Office in Melbourne to collect them. The process of issuing certificates takes up to seven working days.

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For face-to-face classes, each student must come to our office to fill in application form and make payment.

For online classes, students can now apply ONLINE by clicking HERE. To complete the application, each student must complete the payment before they can be enrolled. We currently accept three methods of payment: Paypal, Credit Card and Direct Debit. If there are any problems in the application or payment process, students are welcome to call us at: (03) 9562 5502 in office hours or email to it@jobinstitute.com.au.

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Yes, the online application and the payment have enhanced high security. For the online application, all data that pass through have been encrypted with SSL. For the payment gateway, we are using Paypal, which is one of the largest payment gateways for Internet business. For Direct Debit and Credit Card payments, we use the Payway System which is maintained by the WestPac Bank, one of the largest banks in Australia.

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It takes up to three working days once we have received the application form and the payment has gone through. If you do not receive the username and password for our Online Learning Environment after three working days, please call us on (03) 9562 5502 or email us at it@jobinstitute.com.au.

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If students have reasonable grounds for not finishing their certificate course, they will be allowed to withdraw. For the refund policy, please refer to the Terms and Conditions in the application form of the course.

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The classes are held in our main building. The address is:

Level 1, 59 Kingsway, Glen Waverley, VIC 3150.

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These classes are held during weekends (Fridays, Saturdays and Sundays).

Please refer to the course page of each particular class for the class details and prices.

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Classes are normally four hours’ duration.

For Apply First Aid, since it is more comprehensive, the classes normally lasted from 9.30am to 5.00pm.

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The table below shows what student will get once they have completed our courses:

Courses	Accredited for
Certificate III in Aged Care course (both online and face-to-face)	CHC30208 Certificate III in Aged Care
Certificate III in Home and Community Care (both online and face-to-face)	CHC30308 Certificate III in Home and Community Care
Certificate IV in Disability Services (both online and face-to-face)	CHC40302 Certificate IV in Disability Services
Food Handling	Certificate in Participation (Food Handling)
Manual Handling	Certificate in Participation (Manual Handling)
Medications for PCAs	Certificate in attainment (CHCCS304A – Assist with Self Medication)
Apply First Aid	Certificate in attainment (HLTFA301B – Apply First Aid)
Perform CPR	Certificate in attainment (HLTFA201A – Perform CPR)